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Want everyone, everywhere to know Jesus? Keen to use your gifts to transform lives?

 
Come and join the Hope Team - we’re a creative, passionate, friendly high achieving team - we love what we do!
 
 

Hope Executive Assistant

 

Job title:  Hope Executive Assistant    
Part Time: 16 hours a week – 4 hours/day, 4 days/week (times flexible)
Salary: £11,978  (£27,700 pro-rata salary)
Responsible to: Operations Manager
Based at: Hope Together Office (East London) (Some WFH flex)    

Who We Are:

Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.

Job Purpose:

Assuming the role of Executive Assistant, you will provide comprehensive support to Rachel (Executive Director), the executives of the organisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Rachel, administrative assistance to Alex (Ops manager), managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.

Key Responsibilities:

  • Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
  • Funder and partner relational correspondence and maintenance.
  • Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
  • Organizing and managing weekly team prayer- participating/ leading prayer meetings.
  • Executive assistant work to the Executive Director including, managing schedules, organising appointments and meetings, and arranging travel.
  • Team, partner, and board meeting management, including keeping minutes, arranging meetings, and action points. 
  • Office management assistance including supply ordering and credit card expense tracking.
  • Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
  • Gathering monthly websites and social media analytics. 
  • Undertaking any other duties necessary to support the smooth operation of the executives and the overall success of Hope within the scope of the Employee's abilities and qualifications.

Skills, knowledge and experience:

  • Commitment to the vision of Hope Together
  • Dynamic, energetic, positive, enthusiastic
  • Excellent communication skills - especially telephone
  • Basic writing and correspondence skills
  • Ability to multitask and self-start 
  • Flexible and proactive approach to work
  • Google Drive, Analytics and Sheets (Google Suite knowledge preferred)
  • Word and Excel (Overall Microsoft suite knowledge preferred)
  • Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
 
We are currently accepting applications.  The application end date is May 1, 2024. Successful Applicants will be asked for Interview on Thursday May 16th in London at the Hope office.

Please email your resume and a cover letter to the operations manager, Alex Richards  alex.richards@hopetogether.org.uk
 

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